Skip to form

City of Griffin, GA

webmaster@cityofgriffin.com

100 South Hill Street, Griffin, GA, 30223, US

770-229-6400

Which utility services do you currently have with the City of Griffin? Select all that apply.

Are you familiar with or utilize the online bill pay service?

How well would you rate your overall customer service experience? 1 star being poor and 10 stars being excellent

How knowledgeable was the Customer Service Representative that assisted you? 1 star being poor and 10 stars being excellent

Was your problem resolved in a timely manner?

If you called in, was your customer service call helpful?

If a call back was necessary, was your call returned in a timely manner?

Was the Staff friendly and cheerful throughout your visit? 1 star being poor and 10 stars being excellent

Was the customer service facility clean, neat and welcoming?

Is your visit / interaction with Customer Service consistent?

Are you satisfied with correspondence sent out to notify customers of changes, events, etc? 1 star being poor and 10 stars being excellent